We take pride in the quality and design of our products and back each of them with a Lifetime Warranty. If you experience issues with the material or workmanship of your Hapi Bottles product, we will gladly replace the defective parts free of charge, with proof of purchase from an authorised retailer. In some situations, such as when an exact replacement is not possible, we reserve the right to either replace the defective part or the entire product with a comparable in-stock product. To file your claim, please fill out the form below.
How long is a lifetime
Flip 'n Sip Secure - 4 years
Accessories - 2 years
What is covered
What is not covered
Accidental damage (drops, hits, scratches, chipped paint, etc.)
Improper use, care, or cleaning (including retained odours)