Lifetime Warranty

We take pride in the quality and design of our products and back each of them with a Lifetime Warranty. If you experience issues with the material or workmanship of your Hapi Bottles product, we will gladly replace the defective parts free of charge, with proof of purchase from an authorised retailer. In some situations, such as when an exact replacement is not possible, we reserve the right to either replace the defective part or the entire product with a comparable in-stock product. To file your claim, please fill out the form below.

How long is a lifetime

Drinkware - 4 years

Accessories - 2 years

What is covered

Material Issues

Workmanship Issues

What is not covered

Normal wear-and-tear

Accidental damage (drops, hits, scratches, chipped paint, etc.)

Improper use, care, or cleaning (including retained odours)

Hapi Bottles makes no other warranties, express or implied, concerning the product or the merchantability or fitness thereof for any purpose. The term lifetime refers to the lifetime of the product. This Warranty is void if the product is repaired or modified in any way by someone other than our Company. We reserve the right to request photographic proof of product defect and request that the defective product in question be shipped to us to verify the defect or to aid in quality control efforts. We do not offer monetary reimbursement nor is the Warranty transferable. The total liability for any loss or damage, whether based on contract, warranty, negligence or otherwise, shall not exceed the purchase price of the Hapi Bottles product. In no event shall we be liable for consequential, incidental or special damages of any kind. Please contact hello@hapibottles.com to file a warranty claim.